Privacy Policy for Spartan Passport App
Effective Date: March 3, 2024
Last Updated: July 18, 2025
At Spartan Passport App (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information (“Personal Information”) when you use our mobile application and related services (“Services”).
1. What Type of Information Do We Collect?
We collect both personally identifiable information and non-personal information, either directly from you or automatically through your use of our app.
Information you provide:
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Name
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Email address
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School or organization affiliation
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Profile photo (if uploaded)
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Event check-in activity
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Feedback, support inquiries, or messages you send us
Information collected automatically:
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IP address
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Device type and operating system
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App usage behavior (e.g., pages visited, session time)
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Unique device identifiers
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Location data (if you enable location services)
We may also collect payment information if we offer in-app purchases or paid event access, processed through secure third-party services.
2. How Do We Collect Information?
We collect personal information when you:
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Register or log into the app
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Complete your user profile
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Interact with app features (e.g., event check-ins)
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Communicate with us via support or feedback channels
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Opt-in to receive notifications or promotional messages
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Enable permissions such as camera or location (for specific app functionality)
Additionally, we may use analytics tools (e.g., Google Analytics, Firebase) to collect behavioral data automatically.
3. Why Do We Collect Such Personal Information?
We collect personal and non-personal information for the following purposes:
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To operate and provide access to the Spartan Passport App
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To personalize and improve your user experience
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To provide customer service and respond to inquiries
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To track and record attendance at events or activities
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To send service-related notices and occasional promotional messages
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To monitor app usage and enhance performance
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To comply with applicable laws and regulations
4. How Do We Store, Use, Share and Disclose Your Personal Information?
Storage and Security:
Your information is stored on secure servers and protected by industry-standard safeguards including encryption, firewalls, and secure access protocols.
Data Sharing:
We may share your data with trusted third parties in the following circumstances:
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Service providers: For hosting, analytics, support, and functionality (e.g., Firebase, AWS)
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Legal compliance: When required to comply with laws or government requests
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App features: If you choose to integrate with or use third-party login or social tools
We do not sell your personal information to third parties.
5. How Do We Communicate with You?
We may contact you for the following purposes:
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Account notifications
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App updates or changes
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Customer support follow-up
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Promotions or newsletters (if you opt in)
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Event reminders or confirmations
You may receive communications via email, in-app notifications, or push notifications (if enabled). You may unsubscribe or opt-out at any time via app settings or by contacting us.
6. How Do We Use Cookies and Other Tracking Tools?
We and our third-party partners (e.g., analytics providers) use tracking technologies such as:
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Cookies
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SDKs (Software Development Kits)
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Device identifiers
These tools help us measure performance, improve user experience, and personalize features. You can manage tracking preferences through your device settings or browser.
Third-party services (e.g., Google, Apple, Facebook) may collect data under their own privacy policies.
7. How Can You Withdraw Consent?
If you no longer want us to process your data or you would like to delete your account, you can:
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Email: passport@miamicountryday.org
Send a written request to: 601, NE 107th Street - Miami, FL 33138
We will respond to requests in accordance with data protection laws applicable in your region.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will take effect immediately upon posting in the app.
If significant changes are made, we will notify you through the app or via email. We encourage you to review the policy regularly.
9. Questions and Contact Information
If you have questions or would like to access, correct, or delete any personal information we have about you, please get in touch with us at:
Email: passport@miamicountryday.org
Mailing Address: 601, NE 107th Street - Miami, FL 33138